Biometric Signature
on a Tablet

Conveniently and securely collect customers' handwritten biometric signatures on electronic documents and fully digitise customer service
Discuss your needs with a professional

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Biometric signatures on tablets enable your customer service centers to fully digitize processes, eliminate paper documents, reduce costs, and enhance customer service quality

In customer service centres

At public and financial institutions

In private offices

At local governments and insurance agencies

At a reception desk

In healthcare institutions, law firms and HR departments

In mobile services

At telecommunications companies, real estate agencies, by assessors and quality-assurance experts

More than a signature

We offer a carefully thought-out solution that will be convenient for both you and your customers.
  • Biometric signatures use a tablet and digital pen to affix handwritten signatures to digital documents.

  • During signing, unique data—such as pen tilt angles, pressure, and acceleration—is captured.

  • Document template creation involves embedding fillable fields with configurable values into a single document.

  • Fields are added to the document using a drag-and-drop feature, allowing easy customization for personal or organizational needs.

  • Assistance mode involves using a single document on two devices, enabling direct data entry by both the administrator and the client.

  • An animated wizard guides the document completion process, helping the client understand each step and ensuring smooth information entry.

Works on tablets

• The platform only requires an internet connection and a tablet with a digital pen.

• Changing the tablet wallpaper to align with your organization's visual style ensures service centers appear professional and attractive.

Document storage

• The generated document is stored in the Elpako’s data storage.

• Data search in the storage using artificial intelligence (AI).

• Available data storage integration with Google Drive, Dropbox, SharePoint, and other systems.

Unlimited integration

Extensive integration possibilities with other systems via an API interface, facilitating an efficient document transfer.

100% safe

Elpako is a qualified trust
service provider in the EU

100% safe

Elpako is a qualified trust
service provider in the EU
About trust

Platform plans

The variety of plans available allows you to find the optimal solution that meets your business needs and operational requirements.
You can also select pricing based on either the number of signatures you require or the number of devices you use.
Basic features

Basic

  • Biometric signing
  • Creating templates
  • Filing documents
  • All devices and operating systems are supported
  • Customising the platform
  • User and role management
  • Compliance with security standards
  • API interface with detailed documentation
Functionality:
  • Creating a template by adding drag-and-drop elements: text, numbers, email, date, list selection, radio button, checkbox
  • Wizard animation and auxiliary filling sequence arrow
  • Support for Android, Windows, iOS and Linux operating systems
  • Works on smartphones and tablets, regardless of manufacturer or specifications
  • Review of completed documents before signing
  • Biometric signing with a stylus, finger or mouse
  • Customising the wallpaper for your devices
  • Monitoring and reviewing signing sessions
  • Digital signature and time stamping
  • The platform supports Lithuanian and English languages
  • 99% platform availability and uptime guaranteed
Basic and Premium features

Premium

  • Basic features
  • Assistance mode
  • Document storage
  • Data search in the storage using artificial intelligence (AI)
  • Customising the design to suit company's style
  • Creating and managing versions of document templates
  • Option to add pictures directly to a document
Functionality:
  • Filling out and viewing a single document simultaneously on two different screens
  • Various file formats are supported, including .pdf, .doc, .docx, .odt, .png, .jpeg
  • A customer can conveniently select a desired service directly from the tablet
  • An option to customise the platform in different languages to suit your needs
  • Secure storage and handling of documents
  • Comprehensive audit trail and reports to ensure compliance and transparency
  • Seamless integration with Zapier, Sharepoint, Google Drive, Dropbox platforms
  • 99.999% platform availability and uptime guaranteed
Basic, Premium and additional features

Elite

  • All Basic and Premium features
  • Automatic recognition and editing of Adobe PDF fillable fields
  • Workflow settings
  • Use of biometric signatures with special signing devices
  • Individual integration with other apps
  • Additional features to suit individual needs
Functionality:
  • Multiple signatures on a single document with different signatures as qualified, advanced, biometric signatures
  • Geo-location marking for increased signature security
  • Option to add additional elements to a template, as needed, such as bank account number item, etc.
  • Attaching additional documents to the master document
  • Customising the platform design and font to suit your organisation's style
  • A secure and user-friendly document archiving system
  • Making the platform accessible to people with disabilities
  • Artificial intelligence integration
  • Integration with other biometric features based on voice, fingerprints or iris scans
  • Fast 24/7 emergency response time
Connect to more than 100 companies using Elpako

Standalone Platform

Ready-to-Use Biometric Signature Solution Simplify your document signing process with a secure and efficient biometric signature platform. No integrations needed – start using it immediately to streamline your workflows and enhance security.

API Integration

Seamless API Integration for Your Business Systems Integrate our biometric signature technology into your existing ERP, CRM, DMS, or other business systems. Enhance digital workflows, ensure compliance, and deliver a seamless user experience.

FAQ

Elpako answers
your questions

Biometric signature is an electronic signature method used to sign documents using a special device, i.e. a tablet with a digital pen. This signature captures graphometric data including signing speed, pressure and pen movement angles.

This data is unique to each person and forms a biometric profile that helps ensuring the authenticity of the signature.

Biometric signatures include a variety of methods to verify person’s identity using unique physical or behavioural traits such as fingerprints, facial recognition, voice recognition and graphometric analysis of writing movements.

Graphometric signature is a specific technology that captures dynamic data from handwritten signatures, such as pen tilt angles, pressure and accelerations.

Although it may not be technically accurate to apply the term „biometric signature“ to a graphometric signature, Elpako uses the term because of its easy recognition and clarity.

It is important to note that Elpako’s biometric signature is, in fact, a writing motion analysis that captures graphometric data. This allows a more effective delivery of this technology to the users and to ensure its clarity.

To start using the platform, follow these steps:

  1. Contact a consultant: a consultant will help you choose the best features and pricing plan for your needs.
  2. Assess your needs and existing systems: we will help you assess your needs and existing systems and determine whether additional integrations are needed.
  3. Choose tablets: choose tablets with an electronic stylus that support the following operating systems: Android, Windows, iOS or Linux.
  4. Log in to the platform: our team will provide you with the login credentials for the administration environment. The biometric signature platform is web-based, so you can start using it anytime, anywhere.
  5. Get instructions and advice: we will provide detailed instructions and advice on creating templates, completing documents, using assistance features and other important features.

The platform is designed to be easy to use. Getting started will be easy and will not require a lot of staff or time resources, ensuring fast and efficient work.

100% secure and
reliable Elpako
biometric signature

eIDAS qualified supplier

Elpako is a qualified service provider under the eIDAS Regulation throughout the European Union

Meets safety standards

Elpako's biometric signature complies with the ISO/IEC 27001 information security management standard and is covered by third-party and professional liability insurance

Additional protection

Elpako's biometric signature is additionally protected with qualified time stamps

eIDAS qualified supplier

Elpako is a qualified service provider under the eIDAS Regulation throughout the European Union

Meets safety standards

Elpako's biometric signature complies with the ISO/IEC 27001 information security management standard and is covered by third-party and professional liability insurance

Additional protection

Elpako's biometric signature is additionally protected with qualified time stamps