From the first visit – whether it’s for an implant, extraction, whitening, or even a routine hygiene procedure – patients are required to sign multiple consent forms: health questionnaires, GDPR agreements, E025 forms, or invoice approvals. Paper documents mean more time, logistics, and archiving. With Elpako, all of these can be signed digitally via tablet directly in the DARWA system – quickly, conveniently, and securely. This reduces the administrative burden, enhances the clinic’s modern image, and helps manage patient flow more efficiently.

What Does Elpako’s Biometric Signature Offer?

1. Seamless Signing via DARWA
The Elpako signature feature is already embedded in DARWA CRM. All an administrator or doctor needs to do is select the document and send it to the tablet for signing – no extra apps, no switching between systems.

2. Compatible with Your Existing Equipment
There’s no need for specialized hardware. Any tablet with a digital pen will work, making it easy to integrate into your current setup without additional investment.

3. Customizable Tablet Interface
You can display your clinic’s logo on the tablet’s standby screen, strengthening your brand and adding a professional touch.

DARWA CRM – More Than Just a Management System

DARWA CRM is a specialized management solution for dental clinics, designed to streamline day-to-day operations from registration to billing. It combines treatment planning, eHealth integration, digital payments, and now – tablet-based digital signing with Elpako.

DARWA CRM features include:
• Easy-to-edit, informative treatment plans
• Seamless integration with eHealth – auto-filled E025 forms, prescriptions, and medical certificates
• Smart cash register compliance – meeting legal requirements effective from May 1, 2025
• Digital documentation – biometric signing with Elpako enhances efficiency and saves time
• Automated SMS reminders – appointment alerts, feedback requests, and more
• Dental chart module – a clear and fast overview of the patient’s dental condition

DARWA CRM enables clinics to work faster, smarter, and more reliably – everything is in one place. No more juggling multiple tools or repeating manual tasks. Automated workflows help cut admin costs and free your team to focus on what matters most – providing quality care. Plus, the system is continuously updated to meet changing legal standards, making it a reliable long-term solution.

How Does This Change Daily Life at the Clinic?

No more filing hundreds of paper consent forms or cluttered front desk drawers. All signed documents are stored in one secure, centralized digital space. The clinic’s entire archive fits in the cloud, allowing the administration to focus more on patient service than paperwork. Digitalization becomes not just a concept, but a practical way to save time and reduce daily workload.

Legally-Compliant Document Storage

Elpako ensures that signed documents are stored in accordance with Lithuanian laws: following the Law on Documents and Archives, the General Data Protection Regulation (GDPR), and the Electronic Signature Act. Documents are kept in a secure database with access controls, action logs, and full traceability – ensuring authenticity and legal validity for internal or external audits. Data is hosted on servers that meet the highest security standards in the EU.

Why Is a Graphometric Signature Safer than a Traditional One?

Elpako’s signature uses graphometric technology – a biometric method that captures not just the visual representation of a signature, but also the dynamics behind it. Unlike a simple signature on a screen, a graphometric signature records pressure, speed, direction, and angle – creating a unique, tamper-proof signature profile that holds up as legal evidence.

Additionally, each Elpako biometric signature includes a qualified eIDAS timestamp and digital seal, confirming the exact signing time and protecting the document from any post-signing changes. It’s the ideal solution for clinics aiming for the highest standards in authenticity and security.

Why Choose Elpako Biometric Signature?

Integrating Elpako’s biometric signature empowers healthcare providers to modernize their operations. Signing via tablet with a graphometric signature boosts efficiency, security, and transparency – all with an intuitive, user-friendly interface. The solution is designed for both clinic staff and patients, making the signing process a seamless part of the service experience.

By using Elpako through DARWA, dental clinics gain access to the full Elpako platform – a robust toolset for professional document signing management.

Features include:
• Customizable document templates with fillable fields
• Dual-screen assistant mode – employees and patients see and edit documents simultaneously
• Pre-fill options for patients to complete forms online before signing in person
• Standby screen with quick-access buttons
• Auto-signing based on predefined rules
• Easy API integration with your other systems

This isn’t just convenience – it’s a complete digital infrastructure for managing contactless document workflows that scale with your clinic.

If you’re already using DARWA, Elpako’s biometric signature is the natural next step – enhancing your signing process and giving your clinic a digital edge. It’s more than just tech – it’s a solution that reduces paperwork, frees up administrative time, ensures legal compliance, and presents a modern, patient-friendly image.

If you haven’t tried it yet – now’s the time. Convenience, speed, and patient satisfaction speak for themselves.

For more information about the Elpako and DARWA integration, contact Export Development Manager Rokas Jašinskas at +370 620 54 160 or email [email protected].

What is Elpako Biometric Signature?

Elpako Biometric Signature technology is a modern solution enabling handwritten signatures on digital documents using a tablet and stylus. During the signing process, unique data points such as pen angle, pressure, and movement speed are captured. This innovative approach is particularly beneficial for healthcare facilities, where quick and reliable administrative processes are crucial.

Key Features:

• Tablet-Based Signing: Patients can sign documents quickly and conveniently using biometric data.
• Top-Level Security: Adheres to ISO/IEC 27001 standards for information security.
• eIDAS Compliance: Certified for seamless use across the European Union.
• Liability Insurance: Safeguards against potential risks.

This platform meets the needs of both patients and healthcare institutions, ensuring maximum reliability.

Polis System: The Backbone of Healthcare Process Optimization

The Polis (MedSystem, UAB) system is a versatile tool designed to help healthcare institutions efficiently manage administrative and clinical workflows.

Main Functions:

• Centralized Patient Registration and Document Management: Simplifies all processes in a unified system.
• Digital Accounting and Reporting: Ensures accurate financial management and reduces errors.
• Transparency and Cost Optimization: Enhances process monitoring and lowers administrative expenses.

Used by over 90 healthcare institutions in Lithuania, Polis improves operational efficiency and elevates service quality.

Integration in Action

The seamless integration between Elpako Biometric Signature and Polis is user-friendly, requiring minimal training and quick setup.

How It Works:

1. Template Creation: Institutions can design and customize document templates independently without additional costs.
2. Document Initiation: Selected documents in Polis are sent to the tablet.
3. Tablet Signing: Patients review and sign documents using a graphometric signature.
4. Automatic Archiving: Signed documents are securely stored in Polis, linked to the patient’s medical records.

This streamlined process ensures fast and secure document management while reducing the reliance on paper.

Benefits for Healthcare Facilities

Efficiency:

• Digital Processes: Faster patient service with fewer paper documents.
• Workflow Optimization: Reduces time spent on document preparation and archiving.

Convenience:

• Tablet Signing: Patients fill out documents quickly without additional steps.
• Focused Staff Attention: Administrative teams can prioritize essential tasks.

Security and Transparency:

• Biometric Authenticity: Signatures are unique and directly linked to the individual.
• Data Protection: Complies with strict security standards to safeguard patient information.

Getting Started

Healthcare institutions can easily adopt this solution:

1. Contact Elpako: Learn about integration and customization options.
2. Quick Installation: Software updates are seamless, with minimal disruption.
3. Start Using It: Intuitive design eliminates the need for extensive training.

This process allows facilities to transition to biometric signatures effortlessly and cost-effectively.

Why Choose Elpako Biometric Signature?

Integrating Elpako Biometric Signature brings significant advantages, helping healthcare facilities modernize operations. Signing documents on a tablet with a graphometric signature ensures greater efficiency, enhanced security, and transparency. Its user-friendly design supports both administrators and clients.

One standout feature is the Assistance Mode, enabling real-time collaboration on documents across two screens. Administrators can monitor the process, while clients follow a guided animation on their screen, ensuring smooth and accurate data entry.

In Summary

Elpako Biometric Signature, combined with the Polis system, is a transformative step toward modernizing administrative processes in healthcare. By simplifying document management, improving patient service, and ensuring top-tier security, this solution empowers institutions to operate more effectively. Healthcare facilities ready to embrace efficiency and innovation can start using this technology today.

For more information about the integration of Polis and Elpako, please contact our Export Development Manager, Rokas Jašinskas, at +370 620 54 160 or via email at [email protected].